SPECIAL NEEDS TRAVEL

BY DZT

I injured myself shortly before my cruise and I had the need for a scooter while on board the ship. I rented a scooter from SNG group at a very reasonable price and they told me I would be able to use the scooter off the ship in ports if desired. This worked out very well for me. It allowed me the freedom to explore the various ports. I had a problem at the beginning because the scooter didn't fit into my cabin (even though I had a standard balcony). My cabin steward told me I could leave it in the hallway outside my cabin when not in use, but there were no electrical outlets there that I could use for charging. I spoke with the cruise line and they said that they would take the scooter away at night, charge it, and return it to me the next morning. Perfect! I was very pleased with the service offered by SNG and also by the support I received from the cruise line. I had a great time thanks to them!

If you are looking to get equipment believe me when I say save your time and look no further! They gave me excellent customer service, supplied quality product, great price and they basically treated me like family. I can’t thank them enough. Very pleased with their service

Required a mobility scooter for a cruise on April 9, 2023 due to a knee injury while awaiting surgery. Rented from this organization and am pleased with the ease of the entire process and the quality of the scooter. Boarded Celebrity Beyond on the 9th and the scooter was already in our cabin at 11am. The scooter performed well, was easy to maneuver and helped me maneuver around the ship with no issues. The return process was easy as all that was required was to leave the scooter in the cabin when we disembarked. I highly recommed this organization for reliabilty, quality of product and ease of rental process. I did notice that one of the small wheels required to navigate over the cabin threshold was in poor shape but did not deter from the overall experience. Will definitely use their services again if necessary.

Excellent to work with. Good scooter to use on cruise. Made my trip a joy.

This company services the needs of Travelers with disabilities, special needs an occasional Mobility requirements when traveling globally by providing a full range of Mobility, accessibility equipment and oxygen. Their customer experience is First Rate!

Superb customer service, reliable, convenient, clean, sturdy, comfortable products. Perfect location.